We believe 100% in value for money and great customer service, which is why we offer our software at a price that will suit the smallest clubs and swim schools as well as the big ones, proving you don't have to spend a high percentage of your precious club funds in order to manage it well.
In the event that a club has greater need for emails than the 3500 monthly allowance, which you can see on your dashboard, you will still be able to go ahead and send them out and will be invoiced on the 15th of the following month for an extra £5.00 per 1000 emails or part thereof.
SMS Messaging done through Club Organiser is again charged after they've been sent at a cost of 8p per mobile number messaged (This is advised on the SMS messaging screen so those who are sending the message will be aware). Please note any SMS messages sent during the free trial period will be charged for.
Please note the monthly charge includes a file storage area of 512MB to store your club's files and documents. In the event that your club requires more storage space, a charge of £1.00 per additional 512MB block of storage per month will be levied.
The software is very easy to use, with instructions on every page, but if you're not feeling confident and need extra help, you'll want to be aware of the following so you can see without having to ask...
...to recover members' information following deletion by a user/admin at your club - £5.00 per reinstatement.
...to attend a workshop for committee members/users at a mutually convenient time, £55.00 for up to 90 minutes. (additional charges apply if overnight stay/travel costs for workshop are incurred). This can also be arranged as an online training session using Zoom/Teams etc..
...to have a Full Start Up Package which includes - Member Upload, Section Creation, a 90 minute in-house workshop at your venue covering Q&A from your volunteers, fixture/gala set up help and any other club specific queries you may have - £175.00 plus mileage at 45p per mile and accommodation charge if overnight travel required.
...to upload your existing membership list - £50.00 for the first 500 members then an additional £5.00 per 100 members or part thereof (assuming no data reformatting required, otherwise £15.00 an hour additional charge to reformat as necessary)
...to upload your existing member's times - £20.00 per 100 members or part thereof.
...to create templates for your club's existing documents and upload them into the Club Organiser system - £10.00 per document.
...to carry out bespoke programming and design for the specific benefit of your club, including any personal meeting time, will be invoiced at £30.00 per hour. (We will give you a very reliable estimate of the anticipated total hours at the time of enquiry).